D.R.E.A.M.S.

DEVELOPING RETAIL EXCELLENCE ACHIEVES MAXIMUM SUCCESS

1. Break the “rules” the current culture has adopted

Change the level of expectations the existing culture has created and accepted

2. Train your mind

We must turn the nervous to excitement and confidence

3. Be Patient

The process is a journey

4. Take Accountability

Sometimes you solve the problem, other times your are the problem

5. Outdo Yourself

The goal is to be infinite, always be better than yourself

6. Stack the Deck

Always work from a position of strength

7. Be the Best Listener

Listening to the client can be the best tool in sales

8. Be Authentic

Say and do the things you believe

9. Be Passionate About the Solutions You Provide

Passion is the feeling you get when you are in love with what you do

10. Always Know Your Why

People don’t buy what you are selling, they buy WHY you are selling it